February 8, 2012

Banks Pull Credit Card Tricks To Lure Consumers Back Into Spending More Money

Now that recession-weary consumers have been shedding debt, banks are doing their best to convince you to get that spending back up. Somewhat tricky moves from various credit card companies could result in a high balance if you’re not careful.

The L.A. Times‘ David Lazarus highlights a recent example involving Chase Freedom MasterCard.

Holders of these cards were informed that they no longer have credit limits, but instead something called “credit access lines.” All accounts have been automatically switched over, and customers must opt out if they don’t want to banish credit limits.

Chase provides a confusing definition of a credit access line: “A credit limit sets a specific amount an account can borrow. With a credit access line, you have the ability to charge over your credit access line and not be charged an over-limit fee. You can revolve, or carry from month-to-month, transactions adding up to your total credit access line.”

Don’t feel bad if you don’t understand that, Lazarus didn’t get it, and neither did we. He asked a Chase spokesman if they expect the average person to get enough information about credit access lines from that explanation. The spokesman acknowledged that it could’ve been written in a “clearer manner.”

“A credit access line means that you may be able to go over your credit limit without any over-limit fee,” he said. “It gives you the ability to spend.”

With no knowledge of your credit limit, no immediate penalties and no awkward moment when a charge is denied, consumers might be tempted to spend more, at a time when most are trying to tighten their belts and manage their money more responsibly.

Chase makes it easier for consumers to overspend [L.A. Times]

The Consumerist

Consumer Agency Report Details Credit Card Complaints – DailyFinance


Business Insider
Consumer Agency Report Details Credit Card Complaints
DailyFinance
By Huffington Post Posted 5:15PM 12/01/11 Credit Cards Even though last year's financial reform was supposed to make credit cards more transparent, consumers are still complaining about interest rates, billing disputes and confusing credit card terms.
Elizabeth Warren's Consumer Bureau Has Officially Helped 3100 PeopleBusiness Insider
Consumer Watchdog Reveals Credit-Card Users' Top ConcernsWall Street Journal
Credit card disputes resolved 3/4 of time, new consumer agency reportsDenver Post
MarketWatch -BusinessWeek -eCreditDaily.com
all 85 news articles »

consumers – Google News

Schumer Targets Lay-Away Charges as Next Credit Fiasco – Fox News


KOMO News
Schumer Targets Lay-Away Charges as Next Credit Fiasco
Fox News
| AP ALBANY, NY – ALBANY, NY — The return of layaway plans this holiday shopping season is raising concern that the break from credit cards might actually cost consumers far more. For example, a rock `n' roll Elmo doll that requires a layaway fee
APNewsBreak: Senator warns of layaway's costBoston.com

all 287 news articles »

consumers – Google News

Court Finds Defendant in Contempt for Violating Prior Court Order That Prohibited Him from Making Credit Repair Pitches to Consumers

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Responding to charges by the Federal Trade Commission, a U.S. district court has found a credit repair seller in contempt for violating a previous court order that required him to stop promoting worthless credit repair products and services to consumers. The contempt order finds Rick Lee Crosby, Jr. in civil contempt for violating a permanent injunction against him, requires him to reimburse consumers, and imposes a fine against him for each day he continues to violate the permanent injunction.

Despite a final order issued against Florida-based RCA Credit Services, LLC and its principals Rick Lee Crosby, Jr. and Brady Wellington, the court found that Crosby continued to market and sell credit repair services, including e-books, videos, and counseling sessions advising consumers with poor credit how to improve their credit score by using websites such as www.creditambassador.com and www.legalcredit.com. Also, by referring customers to other credit repair services, he violated the final order’s prohibition against assisting others in offering credit repair.

The contempt order stems from a complaint the FTC filed in October 2008 as part of the agency’s crackdown on scams that target consumers in financial distress. According to the complaint, until they were ordered to stop, RCA, Crosby, and Wellington ran deceptive online advertisements that claimed RCA could “Boost Your Credit Score Into The 700s in as little as 30 days,” and could remove “ANY or ALL Negative Accounts From Your Credit Report.” They further stated that a credit expert would “coach you on ways to remove negative remarks and unpaid debts from your credit report while adding new positive reporting accounts to your credit file.”

RCA Credit charged from 0 to more than ,000 for its “services” and required at least partial payment up-front. In many instances, the FTC charged, the defendants provided consumers no services at all. The FTC also charged them with violating the Credit Repair Organizations Act by failing to provide, before contracts were signed, a written statement of “Consumer Credit File Rights Under State and Federal Law;” failing to include conspicuous statements in their contracts about consumers’ right to cancel without penalty or obligation within three business days; and failing to provide a written “Notice of Cancellation” form.

On October 15, 2010, after a trial, the court issued an amended final order permanently shutting down RCA. The order bans Crosby and RCA from providing any credit repair products or services, prohibits them from making false credit repair claims, bars certain misrepresentations, and requires them to pay more than 0,000.

The order against Crosby finds him in civil contempt for violating the terms of the court’s final judgment and permanent injunction issued last year. It requires him to pay ,935 and will allow the FTC to use the money to provide refunds to consumers he defrauded. Finally, the order imposes a 4 fine for each day that Crosby fails to comply with the terms of the amended final order, with the fines continuing to accrue until he has proven to the court that he is complying with its terms.

The civil contempt order was issued on October 5, 2011, by Judge James D. Whittemore of the U.S. District Court for the Middle District of Florida, Tampa Division.

Source: FTC

FMD Consumer News

Q&A: How did consumer credit counselors become a mandatory part of the bankruptcy process?

Question by The Commissioner: How did consumer credit counselors become a mandatory part of the bankruptcy process?
In 2005, it became the law in the United States that before a person could file for bankruptcy protection, they needed to complete consumer credit counseling.

I am very interested in reading a case study about how they (the consumer credit counseling industry) pulled this off. I have a cursory understanding of the issue – the arguments, the changes to non-profit status, etc… so I don’t want just some high level, overview. I am much more interested in the steps and arguments they used to accomplish this.

Best answer:

Answer by Carrie
I would say you need the consumer credit counseling so that the people who go bankrupt can learn ways to manage their credit better so that they don’t go bankrupt again!!

What do you think? Answer below!

Consumer Credit and Debt: Someone Owes You Money

Animation on the debt collection problems of owing money and being owed money.

Consumer Credit Counseling Service of Forsyth County Inc.(CCCS) was established in Winston-Salem in 1972 as a non-profit educational organization to help families build wealth, achieve financial self-sufficiency, attain financial stability, and handle financial crises. CCCS offers its services to the community through the Financial Management & Debt Counseling Program, the Center for Home Ownership, the Homebuyer Education Center, the Center for Financial Education, and Senior Financial Care Program. Low or no-cost services include financial assessment counseling; budget review; financial literacy education; Senior Financial Care®; a debt management program to pay off unsecured (credit card) debt; credit report review; homeownership education and counseling; and mortgage default/foreclosure prevention counseling. CCCS partners with families, schools, religious organizations, businesses, government agencies, and other non-profits, serving residents of Forsyth and surrounding counties from offices in Winston-Salem, Kernersville and Mocksville. CCCS was reaccredited in 2010 by the Council on Accreditation (COA). More information is available at www.cccsforsyth.org

Good Credit Score Tip: Make More Than The Minimum Payment

Posted on 9/21/2011 by

Keeping up on credit card debt is an important part of maintaining a good credit score. Some consumers make only the minimum payment on their credit card balance, and while that may prevent them from defaulting on that account, it might also have some unintended effects to their credit score. It’s important for cardholders to understand the benefits of paying more than just the minimum payment when possible.

Isn’t the minimum payment enough?

Most consumers naturally assume they should only pay the minimum payment, partly because that’s the approach they take with other monthly bills. However, this payment strategy might not be as advisable with accounts that accrue interest – particularly credit cards, which often come with higher interest rates.

How do minimum payments affect credit scores?

The actual act of making a minimum payment won’t harm consumers’ good credit score, because credit bureaus still consider it the “full” monthly payment in their history. However, cardholders with large credit balances often cannot effectively eliminate their debt with the smallest required payment, because their account will accrue interest each month. In fact, it is possible for a credit balance to increase even as its owner makes monthly payments. Credit balances account for roughly 30 percent of a person’s credit score, and if his or her debt continues to grow, his or her good credit score could take a hit.

Ways to pay down a credit card balance

There are some ways for consumers to avoid seeing their balance inflate because of high interest and low payments.

  • Pay more each month – Consumers who pay even a small amount more toward their credit card payment each month may be able to prevent their balance from increasing significantly. Financially, this might not be reasonable every month, but it’s important to try to put more toward that debt when possible.
  • Develop a payment plan – Cardholders who estimate how long it will take for them to pay off their balance and how much they need to put towards the payment each month may be able to develop a realistic plan of attack.
  • Keep abreast of credit situation – It may also be helpful to check one’s credit reports and scores to see if any serious credit damage has already occurred. This can be the first step in a consumer’s approach to fixing his or her credit situation.

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Credit Reporting Agency Trans Union Tired of Bad Debt Collectors Sues Asset Acceptance

File-FoldersAfter credit reporting agency Trans Union was named a defendant in a federal class action lawsuit, that originally only named Asset Acceptance LLC as a defendant, the company filed suit against Asset Acceptance for breach of contract in Illinois.

In the complaint Trans Union alleges that Asset Acceptance reported incomplete and inaccurate information on consumers credit reports.

See PDF of case below for the full details of the lawsuit against debt collector Asset Acceptance LLC.

“Charged by contract to report to Trans Union only complete and accurate information about a consumer credit accounts, Asset Acceptance nevertheless reported incomplete and inaccurate information to Trans Union. Due to Asset Acceptance’s breach of its contract with Trans Union, Trans Union was named a defendant in a federal class action lawsuit that was originally filed only against Asset Acceptance. Trans Union files this lawsuit to pursue its contractual right of indemnity from Asset Acceptance and to recoup losses that it has incurred due to Asset Acceptance’s breach of its contract with Trans Union.”

Third party debt buyers and junk debt collectors rarely have documentation proving a consumer owes a debt, and yet these debt collectors continue to file sketchy lawsuits or add improper information to consumers credit reports. Most (if not all) don’t care as their greed overwhelms their morals and may often break the law to get paid. A consumers only recourse is to fight back and force these agencies to prove a debt (in court) and to complain to credit reporting agencies that the information supplied by a debt collector may be false or inaccurate.

Perhaps consumer credit reporting agencies should stop accepting anything from debt collectors, as most of the information supplied is questionable at best.

 

Download the filing against Asset Acceptance (PDF)
 
Discuss this topic at the consumer complaint forum
 
 

ABOUT ALLEN HARKLEROAD

Allen Harkleroad is the author of the book “Stick it to Sue Happy Debt Collectors”. The book has saved countless consumer from the clutches of abusive debt collectors and shady debt collection law firms. Allen Harkleroad is a veteran of beating bad debt collectors, whether it defending himself in court or suing them for violating the law. Allen’s latest book ‘Suing Debt Collectors’, is now available book stores and online.

Allen is an avid and judicious consumer advocate who enjoys helping others. In addition to consumer advocacy he enjoys writing and blogging on various technology and business subjects.

(PDF)

 

FMD Consumer News

Is consumer credit the same as gross public debt?

Question by The Boob: Is consumer credit the same as gross public debt?
I need to find a graph that shows consumer credit for Texas.. is gross public debt the same thing?

Best answer:

Answer by Caveat Emptor
No.

Know better? Leave your own answer in the comments!

What is the Republican plan to protect consumers from stock, credit card, mortgage fraud?

Question by ?Rich?: What is the Republican plan to protect consumers from stock, credit card, mortgage fraud?

Do you really think we should get rid of all the consumer protection agencies, the SEC, SIPIC, FBI, EPA, FDA, etc., and the State Attorney General’s and let the average citizen to the wolves?
Bill: Only Simm’s wants an educated consumer, we also need the government to educate the consumer not the cigarett companies, credit card companies, drug, food companies, not them!!

Best answer:

Answer by Rush Limbaugh
A bible in every house. You’ll just have to pray you don’t fall victim. That’s basically the republican plan.

Add your own answer in the comments!

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