Frozen Popcorn – CES 2011 – Consumer Electronics Show – Las Vegas, NV

Image by David Berkowitz
Consumer Electronics Show (CES) 2011 – Las Vegas, NV
(cc) David Berkowitz www.marketersstudio.com

The debt collection industry has been lobbying congress to make changes to the TCPA (Telephone Consumer Protection Act) so that they could use automated dialing systems and contact consumers via mobile phones without prior permission.
Currently the TCPA prohibits any business, including debt collectors) from using automated dialing devices to contact consumers on their cell phones. The act also prohibits businesses from call consumer’s mobiles phones without express prior permission.
For once, congress actually did something to protect their constituents from being harassed on their mobile phones. The ARM industry has spent countless dollars convincing congress that making changes to the TCPA, stating that it is for the good of consumers. Luckily, our elected leaders listened to consumer outcry’s and dropped the bill. This won’t stop the debt collection industry from finding another route to harass consumers on their cell phones, but the TCPA keeps them off of consumers mobile phones.
The problem is that many American’s, especially those that are having financial woes typically have pre-paid phones (they pay for minutes). If an automated dialer continually calls these consumers (and debt collection live calls), it eats up the consumers minutes quickly. These typical consumers are already having problems paying their bills and such calls would put a further financial burden on those that can least afford it. The same goes for consumers with regular plans with a specific number of minutes, debt collection and telemarketing calls eat up the consumers minutes and thrusts the financial burden on them, rather than the business that is calling.
The debt collection industry are not the only ones that had hoped changes would be made to the TCPA. Big businesses would love to market to consumers via mobile phones and again that would frustrate, annoy and put the financial burden on consumers.
For once those in congress decided that maybe protect consumers (aka voters) was the smart choice over big business lobbying dollars.
ABOUT ALLEN HARKLEROAD
Allen Harkleroad is the author of the book “Stick it to Sue Happy Debt Collectors”. The book has saved countless consumer from the clutches of abusive debt collectors and shady debt collection law firms. Allen Harkleroad is a veteran of beating bad debt collectors, whether it defending himself in court or suing them for violating the law. Allen’s latest book ‘Suing Debt Collectors’, is now available book stores and online.
Allen is an avid and judicious consumer advocate who enjoys helping others. In addition to consumer advocacy he enjoys writing and blogging on various technology and business subjects.

