Posted on 10/19/2010 by Becky Maier
The Pennsylvania Attorney General’s office recently took action against Microtone Hearing Instruments, a hearing aid business out of Williamsport, PA for deceptive and unfair business practices. Microtone Hearing Instruments has a BBB rating of an F.
Within the last 12 months, the BBB has seen a 3 fold increase of activity in the Hearing Aids & Assistive Device industry.
Your BBB offers the following advice when purchasing a hearing aid:
- The Hearing Aid Sales Registration Law provides PA consumers with various rights and protections when purchasing a hearing aid. All hearing aid dealers and fitters must be registered with the PA Department of Health and their registration certificate must be clearly posted in their office or place of business. (To verify that a dealer is registered call 717.783.1379.)
- Before the dealer or fitter can provide any services to you, he or she must give you a disclosure agreement that must be explained to you in detail and be signed by you and the dealer or fitter. Be sure the disclosure agreement includes fees associated with the fitting procedure or process and the sale and delivery of the hearing aid.
- Before the sale of any hearing aid, the dealer or fitter must give you a copy of the User Instructional Brochure for the hearing aid, review the content of the brochure with you, and give you an opportunity to read the brochure.
Read more: http://pittsburgh.bbb.org/post/advice-for-purchasing-hearing-aids-7291
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